Ring, ring, ring... You pick up...
(You) "Hello, thanks for calling Willy's Widgets, this is Pat, may I help you?"
(Anna) "Yea, did someone call me from this number?"
(You) "I'm sorry ma'am, you've called a business line with lots of people who could have called. Do you do any business with Willy's Widgets? Perhaps I could direct your call?"
(Anna) "Never heard of you. My name is Anna C Folic. Someone called me from your number. Why did you call me?"
(You) "I'm sorry Ms. Folic, but I have no idea who might have called. Perhaps they left a message on your phone?"
(Anna) "I don't know how to get my messages. Anyway, somebody called me from your number. If you don't tell me who, I'll report you to the FCC for illegal phone calls. I'm on the Do Not Call List!"
(You) "I'm sorry ma'am. I can't do anything further for you. Perhaps if it's important, they'll call back"
In some cases, the pointless conversation winds on aimlessly for another few exchanges, but in almost all cases, the person on the other end of the phone still doesn't quite get it.
Are people really so wrapped up with themselves that they think everything is about them, and can't understand that when you call a business, it's going to be nearly impossible to find the person who called you if you don't have a name? If they don't have enough sense to be able to figure out how to use voice mail, or figure out that if nobody left a voice mail, it can't be that important, then I think their phone privileges should be taken away!I'll bet a lot of those people also believe in Intersection Fairies.
Just another brief example of how everyday common sense isn't nearly common enough!
